Test Tag Courses RTO No. 91623
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Privacy Policy

Succeed Training Pty Ltd

ABN 60 130 435 933

Website: testtagcourses.com.au

Last updated: 12 May 2026

1. Introduction

Succeed Training Pty Ltd (ABN 60 130 435 933) (“we”, “us”, “our”) operates the website located at testtagcourses.com.au (the “Site”). We are committed to protecting the privacy of everyone who visits or purchases from our Site.

This Privacy Policy explains how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our Site or purchasing a course, you agree to the collection and use of information as described in this policy.

2. What Information We Collect

We may collect the following types of personal information:

Contact and Identity Information

  • Full name
  • Email address
  • Phone number
  • Postal or billing address

Payment Information

  • Credit or debit card details (processed securely via our third-party payment gateway — we do not store full card details on our servers)
  • Billing address

Course Enrolment Information

  • Course selections and bookings
  • Attendance and completion records

Technical and Usage Information

  • IP address
  • Browser type and version
  • Pages visited and time spent on the Site
  • Referring URLs
  • Device information

Marketing Information

  • Email marketing preferences and engagement data

3. How We Collect Information

We collect personal information in the following ways:

  • Directly from you when you purchase a course, submit an enquiry, or contact us
  • Automatically when you browse our Site through cookies and analytics tools
  • Through third-party services that we use to operate and market our business (see Section 6)

4. Why We Collect and Use Your Information

We collect and use your personal information to:

  • Process course bookings and payments
  • Issue enrolment confirmations and receipts
  • Deliver course access and completion documentation
  • Respond to customer enquiries and provide support
  • Send administrative communications related to your booking
  • Send marketing and promotional emails where you have opted in or where permitted by law
  • Improve our website, products, and services
  • Comply with legal and regulatory obligations
  • Detect and prevent fraud or other unlawful activity

We will not use your personal information for any purpose that is unrelated to the above without your consent.

5. Online Payments

When you purchase a course on our Site, your payment is processed by a secure, third-party payment gateway. We do not store, retain, or have access to your full credit card details. Payment card data is encrypted and handled in accordance with Payment Card Industry Data Security Standards (PCI DSS).

Your billing name and address may be retained as part of your transaction record for accounting and fraud prevention purposes.

6. Third-Party Services and Disclosure

We use the following third-party services that may receive or process your personal information:

  • Google Ads and Google Analytics — website traffic analysis, advertising measurement, and remarketing. Google may use cookies to serve ads based on your prior visits to our Site. You can opt out via Google’s Ad Settings.
  • Meta (Facebook and Instagram) Ads — advertising measurement and audience targeting. Meta may use pixels to track conversions and serve ads.
  • Mailchimp (Intuit Inc.) — email marketing. If you opt in to our mailing list, your name and email address are stored and managed on Mailchimp’s platform in accordance with their privacy policy.
  • Payment Gateway Provider — to securely process online transactions.

We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

We may also disclose your information where required or permitted by law, such as to comply with a court order, government request, or regulatory obligation.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to:

  • Understand how visitors use the Site
  • Remember your preferences
  • Measure the effectiveness of our advertising campaigns
  • Serve relevant ads on third-party platforms

You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of some parts of our Site.

8. Data Storage and Security

Your personal information may be stored on servers located in Australia or overseas, including through the third-party services listed in Section 6. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

We use industry-standard security measures including SSL/TLS encryption for all data transmitted between your browser and our Site.

Despite our best efforts, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of your information.

9. Retention of Information

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we take reasonable steps to securely destroy or de-identify it.

10. Access and Correction

You have the right to request access to the personal information we hold about you, and to request that we correct any information that is inaccurate, incomplete, or out of date.

To make an access or correction request, please contact us using the details in Section 12. We will respond within a reasonable timeframe and in accordance with our obligations under the Privacy Act.

11. Complaints

If you believe we have not complied with this Privacy Policy or your rights under the Australian Privacy Principles, you may:

  1. Contact us directly using the details below. We will investigate and respond within 30 days.
  2. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

12. Contact Us

For all privacy-related enquiries, access requests, or complaints, please contact:

Succeed Training Pty Ltd

Email: service@testtagcourses.com.au

Website: testtagcourses.com.au

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised “Last updated” date. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

This policy is governed by the laws of New South Wales, Australia.