Shipping Policy
Succeed Training Pty Ltd
ABN 60 130 435 933
Website: testtagcourses.com.au
Last updated: 14 May 2026
Digital Course Delivery
The majority of products sold on testtagcourses.com.au are online training courses and digital course materials. These are delivered electronically. Upon successful payment, you will receive access details via email to the student portal, typically within one (1) business hour during business hours (Monday to Friday, 9am to 5pm AEST).
No physical shipping applies to digital course purchases.
Physical Products
Where Succeed Training offers physical products (such as course materials, kits, or equipment), the following shipping terms apply.
Shipping Costs
| Destination | Standard Shipping | Express Post |
| Metro Sydney, Melbourne, Brisbane, Canberra, Adelaide | $20.00 | $30.00 |
| All other locations | $30.00 | $40.00 |
Express Post requests within this range will incur charges as per the table above.
For bespoke or specialised courier arrangements, costs will be assessed on a case-by-case basis. Please contact us prior to placing your order if you have specific delivery requirements.
Dispatch Times
Orders placed before 1:00 pm AEST on a business day will be dispatched the same day. Orders placed after 1:00 pm or on a weekend or public holiday will be dispatched the following business day.
Estimated Delivery Times
All physical orders are dispatched from New South Wales via Australia Post or a trusted courier service.
| State / Territory | Standard Delivery | Express Delivery |
| NSW, ACT | 1-3 business days | Next business day |
| VIC, QLD, SA | 3-5 business days | 1-2 business days |
| WA, TAS | 4-7 business days | 2-3 business days |
| NT | Up to 7 business days | Up to 4 business days |
Deliveries to rural or remote areas may require additional time beyond the estimates above.
Express Delivery
Express Post is available at checkout for an additional cost as outlined in the Shipping Costs table above. Selecting Express Post does not guarantee overnight delivery to all locations, particularly rural and remote areas.
Order Tracking
Once your order has been dispatched, you will receive an email with tracking information so you can monitor your delivery.
Incorrect Address or Failed Delivery
It is your responsibility to provide a correct and complete delivery address at checkout. Succeed Training Pty Ltd accepts no liability for orders delayed or lost due to an incorrect address being provided. If a delivery attempt fails and the parcel is returned to us, re-delivery fees will apply.
Damaged or Missing Items
If your order arrives damaged or items are missing, please contact us within 48 hours of delivery with your order number and photos of the damage. We will arrange a replacement or refund at our discretion in accordance with Australian Consumer Law.
Contact Us
For all shipping enquiries, please contact:
Succeed Training Pty Ltd
Email: service@testtagcourses.com.au
Website: testtagcourses.com.au